Meravox

345 Broadway St W, Yorkton, SK
Meravox Logo
Mon-Fri: 9am-6pm

Privacy Policy

Effective Date: January 15, 2025

At Meravox, we respect your privacy and work hard to protect your personal information. This policy explains what we collect, how we use it, and what rights you have. We're based in Canada and follow all applicable privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).

Who We Are and How to Reach Us

Meravox operates from 345 Broadway St W, Yorkton, SK S3N 0N8, Canada. We provide investment education and resources to help people understand fundamental investment concepts. If you have questions about this policy or your data, reach out to us at contact@meravox.vip or call +16132872000.

Information We Collect

We collect information when you interact with our website, subscribe to our newsletter, or contact us. Here's what that looks like:

Information You Provide Directly

  • Name and email address when you sign up for resources or contact us
  • Phone number if you choose to share it
  • Messages or questions you send through our contact form
  • Preferences you set for communication or content

Information Collected Automatically

  • Device information (browser type, operating system, screen resolution)
  • IP address and general location data (city or region level)
  • Pages you visit and how long you stay on them
  • Referral sources (where you came from before visiting our site)
  • Date and time of your visits

We use cookies and similar tracking technologies. You can control these through your browser settings, though some features might not work as smoothly if you block them.

How We Use Your Information

Your information helps us provide better educational content and services. We use it for these purposes:

  • Sending educational materials, newsletters, and updates you've requested
  • Responding to your questions and providing customer support
  • Improving our website and understanding what content resonates with visitors
  • Analyzing usage patterns to create more helpful resources
  • Meeting legal obligations and protecting against fraud or misuse
  • Personalizing your experience based on your interests

We base our data processing on legitimate interests and consent. When we need your consent, we'll ask for it clearly and you can withdraw it anytime.

Sharing Your Information

We don't sell or rent your personal information. Period. But we do share it in limited situations:

Service Providers

We work with trusted companies that help us run our website and deliver services. These include email platforms, analytics tools, and hosting providers. They can only use your data to help us and must protect it according to our standards.

Legal Requirements

We'll disclose information if required by Canadian law, court orders, or government requests. We may also share data to protect our rights, prevent fraud, or ensure safety.

Business Transfers

If Meravox merges with or is acquired by another company, your information would transfer to the new entity. We'd notify you beforehand and explain any changes to how your data is handled.

How Long We Keep Your Data

We retain your information only as long as necessary. Here's our general approach:

Data Type Retention Period
Contact form inquiries 2 years after last interaction
Newsletter subscriptions Until you unsubscribe
Website analytics data 26 months (aggregated form)
Account information 3 years after account closure
Financial records (if applicable) 7 years (legal requirement)

When data is no longer needed, we securely delete or anonymize it so it can't be traced back to you.

Your Privacy Rights

Under Canadian privacy law, you have several rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Ask us to update or fix inaccurate information
  • Deletion: Request we delete your data (subject to legal obligations)
  • Withdrawal: Opt out of marketing emails or withdraw consent anytime
  • Objection: Object to how we process your data in certain situations
  • Portability: Receive your data in a structured, machine-readable format

To exercise these rights, email us at contact@meravox.vip with your request. We'll respond within 30 days. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you're concerned about how we handle your information.

Security Measures

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our security practices include:

  • Encrypted connections (SSL/TLS) for data transmission
  • Secure servers with restricted access controls
  • Regular security assessments and updates
  • Staff training on privacy and data protection
  • Limited access to personal data (only employees who need it)

No system is completely secure, though. While we do our best, we can't guarantee absolute security. If you notice any suspicious activity, let us know immediately.

Cookies and Tracking Technologies

We use cookies to improve your experience on our site. Cookies are small text files stored on your device. Here's what we use them for:

Essential Cookies

These keep our website functioning properly. They remember your preferences and help you navigate smoothly. Without them, some features won't work.

Analytics Cookies

We track how visitors use our site to understand what's working and what needs improvement. This helps us create better content and fix problems faster.

You can disable cookies in your browser settings, but this might affect how the site works. Most browsers let you block third-party cookies while keeping first-party ones active.

Third-Party Links and Services

Our website might link to external sites or resources. We're not responsible for their privacy practices or content. When you click away from meravox.vip, different privacy policies apply. Always review the privacy policy of any site you visit.

Children's Privacy

Our services aren't intended for anyone under 18. We don't knowingly collect information from minors. If you're a parent and believe your child provided us with personal data, contact us so we can delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email (if we have your address) or through a notice on our website. The "Effective Date" at the top shows when the current version took effect.

We encourage you to review this policy periodically. Continued use of our website after changes means you accept the updated terms.

International Data Transfers

While we're based in Canada, some of our service providers operate from other countries. When your data is transferred internationally, we ensure adequate protections are in place through contractual agreements and adherence to recognized privacy frameworks.

Questions or Concerns?

We're here to help. If anything in this policy is unclear or you want to discuss your privacy rights, reach out anytime.

Email: contact@meravox.vip
Phone: +1 613-287-2000
Mail: 345 Broadway St W, Yorkton, SK S3N 0N8, Canada